PURPOSE
Through this Legal Notice, INNOVATIONLAB SOLUTIONS, S.L. informs users of its website about the conditions governing the use of the website, as well as the obligations established under Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, the LSSI).
This notice allows users to freely and voluntarily decide whether they wish to provide the personal data that may be requested in connection with the services provided by the company through this medium.
INNOVATIONLAB SOLUTIONS, S.L. reserves the right to modify this Legal Notice in order to adapt it to legislative or case-law developments, as well as to changes in the company’s activities and business strategy. Therefore, users are advised to read this notice before each access and browsing session on the website.
IDENTIFICATION DETAILS
In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following information is provided:
Website owner: INNOVATIONLAB SOLUTIONS, S.L.
Tax Identification Number (C.I.F.): B-95599155
Registered office: Polígono Industrial Ugaldeguren I. 48160 Derio, Bizkaia, Spain
Contact email: rgpd@grupotegor.com
TERMS OF USE
Any person accessing this website assumes the role of user and undertakes to strictly comply with the provisions set out herein, as well as with any other applicable legal requirements.
The user agrees not to use this website for fraudulent purposes or to engage in any activity that could damage the image, interests or rights of INNOVATIONLAB SOLUTIONS, S.L.
In the event of non-compliance with these terms of use, or if the company has reasonable grounds to suspect that the user is failing to comply with them, INNOVATIONLAB SOLUTIONS, S.L. reserves the right to restrict, suspend or terminate the user’s access to the website, adopting any necessary technical measures for this purpose.
LIABILITY
INNOVATIONLAB SOLUTIONS, S.L. shall not be liable for any type of damage or loss arising from information published on its website, provided that such information has been manipulated or introduced by a third party unrelated to the company.
INNOVATIONLAB SOLUTIONS, S.L. shall not be held responsible, under any circumstances, for the content, commercial activities, products or services that may be accessed through electronic links (links), directly or indirectly, from this website.
The presence of links on the website, unless expressly stated otherwise, is provided solely for informational purposes and does not imply any recommendation, invitation or endorsement of the linked content.
These links do not establish any relationship between INNOVATIONLAB SOLUTIONS, S.L. and the individuals or companies operating external websites.
INNOVATIONLAB SOLUTIONS, S.L. reserves the right to remove any links appearing on the website at any time and without prior notice.
INNOVATIONLAB SOLUTIONS, S.L. provides its services and content continuously, using all technical resources available to ensure satisfactory operation. However, the company shall not be liable for any damages of any nature resulting from the lack of availability and/or technical continuity of the website.
In any event, INNOVATIONLAB SOLUTIONS, S.L. will take all necessary measures to restore its services in the event of technical failure.
INFORMATION COLLECTED FROM WEBSITE VISITS
We collect and store limited personal information and anonymous aggregated statistics from all users who visit our website, either because users actively provide such information or because it is automatically collected while browsing our website.
The information collected may include the Internet Protocol (IP) address of the device used by the user, the browser software used, the operating system, date and time of access, the website address from which the user accessed our website, and information regarding how users interact with our website.
This information is used to analyse website loading times, usage patterns, number of visits and the type of information most frequently consulted by users.
Such information helps us verify that the website is operating correctly and, if any errors or technical issues are detected, allows us to resolve them and improve website performance in order to provide a better service.
Accordingly, we collect browsing and usage data for statistical and advertising purposes, to monitor website usage and to better understand user interests.
SOCIAL MEDIA
INNOVATIONLAB SOLUTIONS, S.L. is the Data Controller responsible for processing the data of followers and contacts through social media platforms.
The company uses different social networks (Facebook, Twitter, Pinterest, Instagram, etc.) to distribute content and provide users with additional means of communication.
However, as personal data processing takes place within the framework of different social networks, whose providers establish their own operating rules, the obligations of INNOVATIONLAB SOLUTIONS, S.L. are limited to those areas in which it has the ability to act.
MINORS
In all cases, the use of this website by persons under fourteen years of age is prohibited.
Therefore, users declare responsibly and guarantee that they are at least fourteen years old.
Minors under fourteen years of age who provide personal data through the forms available on this website must obtain prior authorisation from their parents, guardians or legal representatives, who are informed that, according to current legislation, they will be responsible for all actions carried out by the minors under their care.
INNOVATIONLAB SOLUTIONS, S.L. shall be exempt from any liability arising from failure to comply with this requirement.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The contents, images and logos displayed on the website pages are the property of INNOVATIONLAB SOLUTIONS, S.L.
Their use, transfer or reproduction —whether partial or total— is prohibited, even when the source is acknowledged, unless prior authorisation has been obtained.
Users undertake to respect the industrial property rights of INNOVATIONLAB SOLUTIONS, S.L.
Access to or use of this website does not grant users any rights over trademarks, trade names or any other distinctive signs displayed on it.
The contents accessed through this website remain the property of INNOVATIONLAB SOLUTIONS, S.L., and no exploitation rights over such content are transferred to users beyond those strictly necessary for the proper use of the website and its services.
The total or partial reproduction, modification and/or distribution of the contents of this website is prohibited without prior authorisation or without indicating the source.
TRANSACTION SECURITY
INNOVATIONLAB SOLUTIONS, S.L. guarantees that all payment-related data will be processed securely and confidentially.
Payment card details are transmitted in encrypted form through the secure SSL protocol, which guarantees confidential communication through encryption keys.
In order to guarantee the security of transactions carried out through this website, INNOVATIONLAB SOLUTIONS, S.L. has implemented verification and prior management procedures for the information provided by customers regarding payment cards.
INNOVATIONLAB SOLUTIONS, S.L. reserves the right to reject purchase or contracting requests where payment is made using a card that does not belong to the user, has been obtained fraudulently, or is intended to carry out a fraudulent transaction that may harm the interests of the cardholder, INNOVATIONLAB SOLUTIONS, S.L., or any third party.
Requests from law enforcement authorities must be sent by email to:
Please note that payment providers or issuers may have their own anti-fraud measures in place, which may result in certain transactions being rejected.
INNOVATIONLAB SOLUTIONS, S.L. does not control and shall not be held responsible for any damages resulting from the application of policies adopted by different payment providers or issuers.
The use of a payment method belonging to a third party is prohibited unless express authorisation has been obtained from that third party. The user shall be responsible for proving such authorisation and shall assume any damages or losses caused to INNOVATIONLAB SOLUTIONS, S.L.
APPLICABLE LAW AND JURISDICTION
These General Terms and Conditions are governed by Spanish law.
The parties agree, at their discretion and waiving any other jurisdiction that may apply, to submit any disputes arising from this Legal Notice to the courts and tribunals corresponding to the user’s registered address.
Nota de traducción: para una web internacional de InnovationLab Solutions como fabricante B2B de complementos alimenticios y cosmética, esta versión utiliza términos habituales en inglés jurídico europeo (Data Controller, Terms of Use, Intellectual and Industrial Property, Applicable Law and Jurisdiction), evitando una traducción literal que sonaría poco profesional.
48170 Zamudio (Bizkaia) – España
Tel. +34 946 446 999
